Сбой приложения MS Teams на iPad
8/20/2018

Привет,

Как мне исправить сбой приложения Teams на моем iPad? Я установил его и сбросил свой iPad, но безуспешно.

Ответы (6)

Mr. Wendell Hyatt
8/20/2018

Если вы увидели ответ о поддержке, включающий номер, который начинается: 1-888-3... Не звоните по этому номеру. Это мошенничество. Оно будет удалено с форума модераторами, но вы, возможно, получили электронное письмо. (Они размещают номера телефонов таким образом, чтобы они не попадали в фильтры форума.)

Помогло 1 людям
Francis West
8/21/2018

Привет, Кристинагир, Что касается проблемы, нам нужно собрать журналы для дальнейшей проверки, если вам удобно, попробуйте сбросить свой iPad и снова установить Teams, а затем запустите приложение Teams, пока оно не выйдет из строя. После сбоя перейдите в Настройки > Конфиденциальность > Аналитика > Данные аналитики > Найдите свой последний журнал (.ips), похожий на TeamSpaceApp-2018-08-22- xxxxx.ips. (2018-08-22 - это время, когда вы открываете команды) Я отправил вам Личное сообщение[https://answers.microsoft.com/en-us/privatemessage/inbox ] чтобы собрать журналы, пожалуйста, проверьте. Спасибо, Айри

Помогло 0 людям
Lois Torp
8/21/2018

Извините, только что увидел это сообщение, попытаюсь найти журнал. Приготовьтесь.:)

Помогло 0 людям
Lois Torp
8/21/2018

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Помогло 0 людям
Francis West
8/22/2018

Привет, Кристинагир, Судя по журналу, похоже, что не регистрируются приложения команд, а время регистрации - 2017-10-02. Приложение журналы для команд должно выглядеть как TeamSpaceApp-2018-08-22- xxxxx.ips. адрес электронной почты. А также, пожалуйста, присылайте последние журналы после того, как вы воспроизвели проблему, что поможет нам лучше ее проанализировать. Кроме того, для загрузки журналов вы можете скопировать журналы в документ Word, а затем отправить его нам в личку. Изображение [https://filestore.community.support.microsoft.com/api/images/6d54584e-ca4b-47a5-b441-37e71069a1ec?upload=true] [https://filestore.community.support.microsoft.com/api/images/6d54584e-ca4b-47a5-b441-37e71069a1ec?upload=true] Спасибо, Айри

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Francis West
8/24/2018

Привет, Кристинагир, у вас есть какие-либо новости, которыми вы хотели бы поделиться с нами? Попробуйте получить новые журналы, если проблема не устранена. Спасибо, Айри

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